What if my hotel isn't on the list?

SYM Admin
05-11-2018 20:11

If you don't see your hotel listed:

  1. When Registering for the first time:
    • Always make sure to "Look up yours" first. You can type the hotel name or city to find the hotel. If you cannot find it then click "Click here to add it now" (See screen shot below).
  2. When logged into the Application on the "MyHotels" tab:
    • Enter it in the "Enter Your Hotel Name and City" field and click the + sign next to the hotel you want to add. The Admin(s) of that hotel will be notified, but that won't hold up your ability to respond on behalf of that hotel.


Tags: Getting Started
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